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GENERAL
Tint A Window reserves the right to refuse service to anyone.
AUTOMOTIVE
Tint A Window personnel, in the course of performing their tasks, do not hold accountability for things of value left in the cars by the customers. They’re not also held responsible for damage existing before the task, for non-factory sourced parts, custom accessories, damage to electric antennas that don’t retract and any other damage to alterations or modifications in and on the vehicles which hinder proper installation of tint.
The vehicle beds should have no debris or litter when the staff start work and lockouts caused by security alarms will not be deemed their fault. All the services could have additional charges and the results and costs to the customer will be based on the size, type and condition of the car. The listed prices are subject to changes without prior announcement. Tint A Window will not be accountable for damage claims after the vehicle has left the perimeters of Tint A Window property. If the vehicle is a SUV, TRUCK, VAN OR LARGE TRUCK, EXPECT EXTRA CHARGES.
PERFECT INSTALLATION
It is not guaranteed that a tint application will be 100% free of particles even though all tint is carefully applied. This is because static and floating particles can’t be avoided, whether indoors or outdoors.
DARK, LIMO, BLACKOUT TINT FILMS
Dark, Limo and Blackout films have higher heat absorption rates, so they are considered higher risk films. Glass temperature and expansion is unavoidable when there is heat present, so Tint A Window can’t be held responsible for broken glass. Therefore, whenever there is a customer request for Dark, Limo and Blackout films, they don’t have warranty against glass breakage.
BEST MATCH
At the time of the inspection before beginning the task, we will determine the film type that is the Best Match to the existing colored glass or film. It will not be an exact match, but it will be based on Tint A Window professional opinion and available films.
CLIENT SIZES
The film that will be cut and ordered will be based on the sizes requested by the client. Any discrepancies or errors discovered later onsite can effect a change order for new materials, a new trip to the supplier and additional labor hours.
In this situation, the client will be liable for restocking fee (20%) and any other new costs which will be incurred after the discrepancies are discovered.
Please be careful with the size estimates and choice of film before signing the job order.
WEATHER CONDITIONS
Weather conditions have a lot to do with the successful interior installation of window film. Tint A Window will have the final decision on whether to install window film on particular days which have inclement weather.
In particular, wind, rain, humidity and dew will negatively affect quality of installation.
FADING
Fading means the natural occurrence of deterioration of materials over a period of time. Window film installation doesn’t guarantee 100% prevention of fading, even though it can lower the rate of fading.
ORDER CANCELLATIONS
Since window coverings are ordered and then cut based on job size and client selection, they cannot be used for another job order. Therefore, orders canceled after the booking within 24 hours of booking will have a $50 fee.
REMOVAL PROCESS
Tint A Window is a professional service which strives to perform to the highest standards possible for window film installation and removal. But there will always be imperfections in the glass or even glass breakage. There is also the possibility, when removing or replacing rear window with defroster that the defroster lines will be damaged.
Therefore, Tint A Window will not be liable for any undesired damages that may occur during the removal or scraping process of window film.
WATER USAGE
Water is a necessary component in our business. It is used in the installation of window film and applied with a spray bottle or pressurized spray canister.
Please inform Tint A Window beforehand of any water sensitive material in the work area that needs to be removed. The company will not be liable for any damage due to contact with water and we will limit the contact of water with other surfaces, other than the vehicle glass, as much as possible.
AFTER INSTALLATION
Roll Down – DO NOT roll down the windows for the next 48 hours after installation. Tint A Window is not liable if you roll down windows prior to said timeframe mentioned. You will have to pay an additional fee for a reinstallation.
Cleaning – Do not wash inside windows for the next 3 days
Allow 1 week to 4 weeks for film material to cure
AUSTRALIAN/VICTORIAN LAWS
As per Vicroads website, tint must be applied as per their website, anything darker than it is allowed will be illegal. It is customer’s responsibility to ensure that they get legal work done on their cars.
Vehicle Owner Assumes full responsibility for any action that may by the VICROADS OR POLICE on motor vehicles, or any other legal entity regarding any window tinting performed on this motor vehicle. By agreeing, vehicle owner is fully aware of the rules and regulations concerning the window tinting of motor vehicles. By booking with us, you agree to relieve Tint A Window of all liabilities and responsibilities regarding your motor vehicle.
TINT WARRANTY
Suntek Films provide manufacture’s warranty that covers 100% and it is lifetime warranty.
If in the event that your tint or film is blistering, peeling or bubbling, simply contact us and we can organise to have it replaced for free.
Warranty is not transferable, so if you sold your vehicle then it is voided and not claimable in any circumstances. This warranty does not cover any existing damage on your car or glass or scratches on glass.
Change of mind or change of colour is not covered in this warranty in any circumstances.